Luyu Heavy Industry· Details of Three Guarantees After sales Guarantee
We promise：30 minute quick docking，Repair routine faults within 24 hours.All branches across the country come to your doorstep without delay or shirking responsibility, minimizing downtime losses and safeguarding your profits to the greatest extent possible!
The second major guarantee: also the issue of warranty period that everyone is most concerned about
The frame, boom, counterweight, cab, fuel tank, gearbox, torque converter, drive axle, and hydraulic system are all guaranteed for 12 months with solid and reliable materials.
The warranty for transmission shaft, bridge, water tank, brake components, bucket, muffler, and the entire electrical system is 6 months;
The steel rim, tires, and steering wheel also come with a 12-month warranty.
The engine, as the power core, strictly follows the original factory manual for quality assurance.
Everyone needs to remember clearly:The warranty is based on the delivery time of the equipment and the warranty card.During the warranty period, for pure quality issues, all repairs and replacement parts are free of charge
The third major guarantee: worry free supply of original accessories
Don't worry about issues such as missing parts, expensive accessories, and less durable aftermarket parts in the later stage.We have over 1000 distribution and service stations nationwide, with a complete range of accessory categories. Common parts such as engine oil, filter cartridges, oil pipes, brake pads, etc. are available for immediate delivery.National warehouse linkage, ordinary parts are sent out on the same day, special parts are urgently allocated, and we resolutely do not use inferior spare parts. We will not raise prices on the ground, and we will no longer have to wait for parts to delay work.
The fourth major guarantee: daily maintenance guidance, hands-on teaching you how to take good care of the car
The lifespan and frequency of malfunctions of the machine depend entirely on daily maintenance.We not only sell equipment, but also provide maintenance guidance throughout the entire process. We provide timely reminders for seasonal maintenance, winter antifreeze, and high temperature protection, and conduct regular follow-up inspections to identify hidden dangers and reduce faults from the root.
Keeping a good car, remember the three words: oil, maintenance, and operation. Simple and easy to remember:
✅ Oil is divided into winter and summer:
Add 0 # diesel, C40 engine oil, 68 # hydraulic oil, and 8 # transmission oil in summer;
In winter, switch to -10 to -40 diesel, C30 engine oil, 46 hydraulic oil, and 6 transmission oil, and use hyperbolic gear oil uniformly for gear oil.
✅ Regular maintenance:
Start and finish work every day, check oil and water, lights, screws, and control components;
After working for 50 hours per week, replace the engine oil and three filters, tighten bolts, and check the brakes and battery;
After working for 200 hours per month, measure tire pressure, clean filter elements, and conduct a comprehensive inspection of the braking system; Every quarter, focus on repairing oil cylinders, multi way valves, brake seals, and adjusting wheel hub bearings.
✅ Standardized operation: Do not overload, do not modify without authorization, and use the loader in compliance with regulations.
Many merchants on the market only compete on price and go missing after selling out.Luyu is different, all warranty and after-sales terms are written into the contract, with guarantees in black and white.Our service is available at your doorstep, and any quality issues during the warranty period are free of charge. We keep our three major promises!
To summarize:
By adding the right amount of oil, maintaining it regularly, and using it in a standardized manner, our loader can work steadily and generate long-term profits.
Luyu Heavy Industry is a brand with over 20 years of experience, providing dual guarantees of quality and after-sales service